Watching loved ones experience difficult times—whether it's the loss of someone they love, the effects of a natural disaster, or a personal health crisis—can feel even harder when you're far away. Consider these thoughtful ways to help from a distance.

Acknowledge your own feelings.

It’s okay, natural even, to feel overwhelmed, helpless, anxious or sad, even if you aren't directly impacted. You may be feeling a range of emotions. It's important to name and acknowledge these and allow yourself to feel them without shame or judgment.

Reach out with no expectation of response.

Simple texts or voicemails let loved ones know you're thinking of them and can provide reassurance. It may be helpful to communicate directly something like, "No need to respond! to alleviate the burden of getting back to you. This gives them time and space to manage their situation while still feeling cared for.

Practice empathy.

It's natural to want to resolve the situation, but often, listening and validating are more powerful. Empathetic language sounds like, "I can’t imagine how hard this is, but I'm here for you."

Offer support on their terms.

Instead of providing unsolicited suggestions, consider asking, "What do you need from me?"

If they're overwhelmed, they may not be able to respond. In this case, you may want to offer concrete ideas without expectation, such as sending them a list of resources or money for a meal.

Provide general support.

When we have loved ones impacted, we often want to support them directly. However, national and local organizations are key in addressing immediate and long-term needs. Supporting these efforts - such as fundraising for disease research or donating to community recovery - can make a meaningful impact.

Above all, empathy is the most powerful tool you can offer someone experiencing a hard time, and that is a gift you can offer, even from a distance.

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